Welcome To Wabusk Air

The pride of Moosonee!


Returns & Refunds

Thank you for shopping at Wabusk Air, Inc.

If you are not entirely satisfied with your purchase, we're here to help.

Non-Refundable Tickets:

Tickets purchased as Non-Refundable are not refundable under any circumstance. Non-Refundable tickets can be transferred for a fee of $50 to another flight within the same day or up to longer than 21 (twenty-one) days after original flight date.

Refundable Tickets:

Tickets purchased as Refundable are refundable and can be cancelled but incur a cancellation service fee of $50. Refundable tickets can be transferred for a fee of $50 to another flight within the same day or up to longer than 21 (twenty-one) days after original flight date.

To be eligible for a return, the ticket must be unused, and you must provide your electronic receipt or proof of purchase.

Processing of Refunds
We will immediately notify you on the status of your refund after performing a payment reversal.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Chargeback
All chargebacks be wil treated as immediate cancellations without prior notice. If fees are incurred, said customer will be charged an extra $50 to reinstate ticket(s). Wabusk Air, Inc. retains the right to refuse service to any and all who cause financial and business interruption.

How To Contact Wabusk Air, Inc. for a refund
Contact by email, contact form, or mail to the address:

Wabusk Air, Inc., 21 Airport Rd., P.O. Box 971, Moosonee, ON P0L 1Y0

You can also contact us if you have any inquiries for sales, policies, or general questions.